At the Town of Moorefield, the health and safety of our customers, communities and employees is our top priority. We provide an essential service that it is critically important, and like many other companies, are developing a coronavirus preparedness plan.
It is important for you to know that the Town of Moorefield’s drinking water treatment barriers provide protection that includes filtration and disinfection of our surface water supplies (e.g., those from lakes, reservoirs, or rivers). These treatments are effective in removing and/or inactivating viruses. Our water meets all current federal and state drinking water requirements.
To minimize the risk of exposure to the coronavirus (COVID-19), we have initiated our business continuity plans to help provide additional stability to our operations that include water/wastewater services to your homes and businesses.
The Town of Moorefield continues to monitor situational updates provided by the Center for Disease Control, World Health Organization and the State of West Virginia Health Department, as well as other state and federal organizations. We are continuously evaluating the situation and latest developments to determine how we can adopt and amend measures, as necessary, to support our customers and communities we serve and our employees.
For additional information about the coronavirus and drinking water and wastewater please visit:
World Health Organization – Water treatment practices effective against COVID-19, WHO says
In addition, the Town of Moorefield is requesting that customers utilize our online or call center options to address questions and make payments. You can also sign up for automatic payments from your bank account at no charge. This can be done at our website also. Rather than visiting our facilities, customers should call 304-530-6142 or visit the townofmoorefield.com to address their service inquiries.
For more information on the coronavirus, please visit:
https://dhhr.wv.gov/COVID-19/Pages/default.aspx
As always, thank you for you trust in the Town of Moorefield as we continue to provide you with safe, clean, reliable water and wastewater services. Our goal is to make sure your water service is not interrupted for any reason.